Work as a Receptionist at SKIN in Abu Dhabi. This position involves managing front desk operations and ensuring a welcoming environment for visitors.

This opportunity as a receptionist for a NEW skin studio offers an opportunity to work within the skincare and beauty industry. We are looking for a friendly and organised receptionist to join our team.

This role is one of the most important part of the skin studio and the client’s journey. You are the first port of call and you will responsible for meeting and greeting visitors to the business, offering a high knowledge of the treatments on offer – together with making recommendations and up sell as appropriate. The ideal candidate will be solely responsible for all receptionist duties as well as keeping the skin studio reception area in immaculate condition.

What is Involved:

• Offer treatment information by phone/email/whatsapp

• Maintaining the cleanliness of the reception area and other common spaces

• Answer phone calls and respond to inquiries in a professional and friendly manner

• Making appointments – sending confirmations

• Prepare guests bills and take payments

• Opening and closing of reception and the business in general

• General administration

• Managing clients expectations and ensuring any complaints or compliments are escalated to enable improvements to the business

Skills

Key Responsibilities:
Greet and assist visitors and clients
Manage incoming calls and correspondence
Maintain a tidy reception area
Schedule appointments and manage calendars

This role is essential for maintaining the smooth operation of the office and providing excellent customer service.

Skills

Experience Required:

• Previous salon/spa/clinic experience would be an advantage and preferred but not essential

• Good verbal communication skills

• Must be computer literate

• Must have experience with booking systems

• Experience with excel is preferred

• Excellent English - written and verbal

• 3+ years of reception experience in a clinic/salon/spa/hotel is essential

• Strong organization skills

• An eye for cleanliness is vital

• Ability to handle client interactions – positive and negative

• Strong experience with scheduling and managing appointments efficiently e.g no gaps between appointments, picking up on errors etc.

Demonstrating initiative is essential to the role - proactively identifying tasks and opportunities for improvement, bringing any areas or improvement to management

Solid written and verbal communication skills
A tech-savvy individual with an ability to operate software like MS Word, Excel, PowerPoint, and Outlook efficiently
Sound command on effective management of existing tasks to enhance work output and create a smooth flow of in-house operations
Prior exposure as a receptionist in a professional corporate setting or company
An enthusiastic professional with an ability to perform multiple tasks after analysing various company parameters
Good understanding of formal requirements, portraying eloquent communication skills and appearance

SKIN UAE

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