Company Description
About Digital Divide Data (DDD)
Digital Divide Data (DDD) is a BPO that delivers ML data solutions and content services to Fortune 500 companies and the world’s leading academic institutions. DDD is unique in its ability to deliver end-to-end data creation, curation, labeling, and annotation services, regardless of scale, with a guaranteed level of quality.
Job Description
This position has broad, overall responsibility for the whole newly created program of Career Connect, an extended arm of DDD’s overall impact program in Kenya. The Program Manager serves as one of the local middle managers for the unit and is responsible for designing, implementing, and overseeing training programs that enhance participants' skills and improve their job readiness. This role involves managing program operations, coordinating with stakeholders, ensuring quality training delivery, and measuring program effectiveness. The Program Manager will work closely with employers, trainers, and participants to bridge skill gaps and create employment opportunities.
The Career Connect Program is designed to equip young individuals with the skills and knowledge required to secure entry-level positions and enhance their careers. The program addresses social challenges such as limited access to professional development opportunities, skills gaps among university students, and high unemployment rates. By combining technical, language, and soft skills training with practical job success techniques, the program empowers participants to excel in today’s competitive job market.
Program Development & Management
Design and implement employability training programs aligned with industry needs.
Ensure curriculum and training methodologies and learning technologies are effective, relevant, and up-to-date.
Develop partnerships with employers to enhance job placement opportunities for trainees.
Stakeholder Coordination & Engagement
Collaborate with trainers, career coaches, and industry experts to deliver high-quality training.
Engage with businesses, government agencies, and community organizations to strengthen program impact.
Serve as the primary point of contact for program participants, addressing their needs and concerns.
Performance Monitoring & Reporting
Track program effectiveness through Scorecards, Objective and Key Results (OKRs) such as job placement rates, participant feedback, employer feedback, increased earning income of program graduates, and skill acquisition.
Prepare reports and presentations for leadership and funding partners.
Continuously assess and improve program structure based on data-driven insights.
Budget & Resource Management
Develop and manage program budgets, ensuring efficient use of resources.
Support fundraising efforts to secure funding and grants to sustain and expand training initiatives.
Promote local sponsorships with employment partners in all forms – introductions, networking, in-kind and financial sponsorships.
Oversee procurement of training materials, tools, and technologies
Compliance & Quality Assurance
Ensure training programs adhere to industry standards and regulatory requirements.
Implement quality control measures to maintain high training effectiveness.
Develop policies and procedures to enhance the efficiency of program operations.
Qualifications
Education & Experience:
Bachelor’s or Master’s degree in Education, Business Administration, Human Resources, or a related field.
5+ years of experience in program management, workforce development, or vocational training.
Experience in working with employers, government agencies, or training institutions is preferred.
Additional Information
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. If interested kindly submit your application on or before 17/04/2025
