Executive Housekeeper

PrideInn • Mombasa, Mombasa, KE • 4d ago

Job Description

Ensure availability and reliability of the Hardware, Network, servers, printers, branch infrastructure, applications and connectivity within branches
To manage the implementation and installation of new outlets with MICROS.
Evaluate access controls and roles of system users in respect to EPOS programs and MICROS database access.
Support operations of all EPOS Systems, Electronic menu management, promotions, discounts and offers according to company policies and procedures.
Supporting, Configuration, Monitoring and Administration of all system, processes and functions. Backups and antivirus systems.
Provide regular reports on various key aspects of EPOS application, network & system, responsibilities.
Supporting, Monitoring and Administration EPOS systems, systems rollouts, databases and other EPOS related activities.
Corrective and preventive maintenance on workstations and other IT equipment.
Administer and coordinate system upgrades, modifications, and customizations with outside vendors, end-users, and IT resources.
Ensure that all calls/incidents are Logged into Helpdesk system & addressed within agreed on SLA response time.
To perform any other duties as may be assigned by the head of department.

Minimum Qualification: